Terms and conditions
When you place an order with us (i.e. you make payment for an order) then you are considered to have read – understood and agreed to terms and conditions listed on this page.
Copyright & Personal Use
The Products delivered to You are completely original content. The full copyright to the Products and other materials delivered to you is retained by you and you alone. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.
No Plagiarism
We do not condone, encourage, or knowingly take part in plagiarism or any other acts of
fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not
knowingly allow any
Customer to commit plagiarism or violate copyright laws.
Neither the Company nor any of its affiliates and/or partners shall be liable for any
unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other
written material received
from our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic
probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension,
or any other
disciplinary or legal actions. The buyer of material from our Website is solely responsible
for any and all disciplinary actions arising from the improper, unethical, and/or illegal
use of the material.
Our policy for using images
We do not own the copyright of images unless specifically designed by our in-house illustrators - hence we do not use copyright images by ourselves. We will simply provide you links of recommended images so you can copy and place by yourself. You may use royalty free images without any worry, however for copyright images you may require to pay the owner(s).
Refunds
We will refund 100% of paid fee if you make request for refund before we start working on
your ordered product (except the transaction charges that will be deducted). Once an order
is delivered you are no
longer eligible to ask for 100% refund. Once an Order has been started, the hours put into
the project cannot be recuperated and thus we will not provide a refund. The Products and
Services offered are
non-refundable and come with no warranties, expressed or implied. However, you may ask for
up to 1 revision free of charge. In case you are not 100% satisfied with the quality of
product/ services, you
may ask for 50% refund against the paid fee amount.
We will process the refund of 50% fee amount subject to verification of the quality concerns
you would claim. In case you have a special complaint scenario and demand full fee amount
refund then your case
shall be forwarded to evaluation-committee and they will take an impartial decision based
upon facts and evidences.
Limitations on Revisions
Editing Orders: We will revise edited content to ensure that no objective or technical
errors remain. If no objective or technical errors remain in the content, any further
revisions to that content are
provided at the sole discretion of the Company.
Ghostwriting Orders: We will revise small segments of written material until that segment is
approved by the Client. Once the Client approves of the content that we develop, revisions
to that content will
be billed at an appropriate editing rate.
Limitation Of Liability
You agree to release and hold the Company and its employees, officers, directors,
shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and
fulfillment agencies, any
third-party providers, or sources of information or data and legal advisers (the “Company’s
Affiliates”) harmless from any and all losses, damages, rights, claims, and actions of any
kind arising from or
related to the Products, including but not limited to: (a) telephone, electronic, hardware
or software, network, Internet, email, or computer malfunctions, failures or difficulties of
any kind; (b)
failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by
events beyond the control of the Company that may cause the Product to be delayed,
disrupted, or corrupted; (d)
any injuries, losses or damages of any kind arising in connection with or as a result of
utilizing our services; or (e) any printing or typographical errors in any materials
associated with our services.
In addition, you agree to defend, indemnify, and hold the Company and Company’s Affiliates
harmless from any claim, suit or demand, including attorney’s fees, made by a third party
due to or arising out
of your utilizing of our services, your violation or breach of these Terms and Conditions,
your violation of any rights of a third party, or any other act or omission by you.
In no event shall the Company be liable for any direct, indirect, punitive, incidental,
special, or consequential damages arising out of or in any way connected with the use of
this Website or any
information provided on this Website. Because some states or jurisdictions do not allow the
exclusion or limitation of liability for consequential or incidental damages, the above
limitation may not apply
to you.
Amendments
You acknowledge and agree that We may unilaterally change the Privacy policy and the Terms and Conditions. We recommend you reviewing both the pages from time-to-time as any such changes will be reflected in this section of our Website.
Disclaimer
All company logos and trademarks appearing on our website are the property of their respective owners. We are not affiliated, associated, endorsed by, or in any way officially connected with these companies or their trademarks. The use of these logos and trademarks does not imply any endorsement, affiliation, or relationship between us and the respective companies. We solely use these logos and trademarks for identification purposes only. All information and content provided on our website is for informational purposes only and should not be construed as professional advice. We do not guarantee the accuracy or completeness of any information provided on our website. We are not responsible for any errors or omissions, or for the results obtained from the use of this information. Any reliance you place on such information is strictly at your own risk.
Contacting Us
If you have any query regarding our policies you may send email at: info@coastalreadspublishing.com.au